We are seeking an energetic, cat-wrangling, ninjalike Account Supervisor who thrives in keeping teams organized and on time to join our agency. The Account Supervisor supports the team in the coordination and execution of campaigns.

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Overview of the Role

• Serves as day-to-day client contact, coordinating and monitoring day-to-day activities associated with project deliverables

• Fosters and maintains strong client relationships, acting as a trusted voice for client needs

• Experience interacting with brands and agencies to provide insights and strategic recommendations for client work

• Drafts and reviews Statements of Work (SOWs) and provides updates to leadership

• Possesses an understanding of pharmaceutical rules and regulations

• Proactive and can problem solve with clients and/or bring solutions to the manager for consideration

• Understands brand goals, strategies, competitors, and targets to enable strategic conversations with clients

• Asks the tough questions and navigates account challenges, setting client expectations where needed

• Anticipates client needs and implements solutions in partnership with the teams

• Oversees the financial health of accounts and directs the team in client projections, forecasting, and reconciliations on a monthly and annual basis

• Guides the development of all project briefs and reviews drafts written by other team members

• Acts as a project manager for our internal team on projects and partners with our vendors and contractors (flex team) on timeline management

• Maintains the ability to be agile by prioritizing multiple tasks, mentoring, and training junior account team members

Stays abreast of industry trends both in the media and pharma/healthcare space

What We’re Looking For

• Highly organized, creative, flexible, self-driven, and resourceful

• 4+ years of experience in an agency setting, with a minimum of 2 years in pharmaceutical/healthcare

• Direct experience in client management

• Bachelor’s Degree preferred

• Excellent communication, presentation, and interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade

• Ability to handle multiple tasks in a fast-paced environment and meet deadlines, while delivering high-quality work

• Proficient in Microsoft Office Suite and experience with Cvent and DocuSign preferred

Primary Location
US, RTP, NC
Schedule
Full-time, hybrid work model (office/home)
Travel
Up to 10% of the Time

Benefits

• Health, dental, and vision insurance

• Flexible PTO and holiday closures

• Safe Harbor 401(k) with matching

Tasks, duties, and responsibilities listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered, so the qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. The required skills/experiences for jobs are occasionally expressed in brief terms.

Agile Pharma Solutions Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Use the button below to submit your cover letter, resume, and any additional information you would like to provide.